Agency Agreement
Lettings and Management
Revised draft incorporating Renters' Rights Act 2025 and landlord compliance amendments
Version: Draft revised 21 June 2026
This agreement is made between the owner(s) of the property named at the end of this agreement, referred to as the Owner or Landlord, and Andrew Marshall Residential Properties Limited trading as Let with AMRP of 18 Darlington Road, Ferryhill, Co Durham, DL17 8JP, referred to as AMRP, the Agent, we, us or our. This agreement outlines the services we provide to landlords, the Owner's responsibilities, and the fees and charges payable for those services.
A. Appointment and scope of service
The Owner appoints AMRP to act as letting and/or managing agent for the Property stated in this agreement, subject to the service level, fees and terms set out below.
Unless otherwise agreed in writing, the Owner appoints AMRP on a sole letting rights basis for a minimum period of 12 months from the date of this agreement or, if later, from the date on which the Property is first marketed by AMRP.
During the sole letting rights period, the Owner shall not instruct another agent, advertise the Property privately, accept a tenant introduced by another party, or otherwise create a tenancy or licence of the Property without AMRP's written consent. If a tenancy, licence or occupation arrangement is created during the sole letting rights period, whether or not the tenant was introduced by AMRP, AMRP's applicable tenant-finding fee and any other applicable fees shall be payable.
AMRP may refuse to market, let, re-let, manage or continue managing the Property where AMRP reasonably believes that doing so may place AMRP, the Owner, a tenant, an occupier or any third party at risk of legal, regulatory, redress scheme or professional standards breach.
B. Services included
Advertising and marketing activities reasonably required to source a suitable tenant, including arranging and attending viewings.
A rental assessment and market rent advice as required. Any rental assessment is an opinion and is not a formal valuation.
Preparation, issue, electronic signature and signature on behalf of the Owner of AMRP's tenancy agreement and associated documents, unless the Owner instructs otherwise in writing before issue.
Tenant referencing, affordability assessment, identity checks, right-to-rent checks and such applicant vetting as AMRP considers suitable for the Property.
Preparation of an inventory and schedule of condition at the commencement and close of each tenancy, which may include video, photography and electronic signature. Any opening property inspection, move-in condition inspection or other inspection visit is not included within the tenant finding fee unless expressly agreed in writing and will be charged separately at AMRP's advertised inspection rate.
Advice to tenants regarding utility accounts, water rates and council tax. The tenant remains responsible for those utilities, water rates and council tax unless otherwise agreed in writing.
Rent collection and accounting, with rent payments forwarded to the Owner after deduction of AMRP's fees, commissions, charges and sums permitted under this agreement.
Deposit registration with the Deposit Protection Service, where a deposit is collected by AMRP, and issue of prescribed information in accordance with applicable legislation.
Property inspections where included within the service or separately instructed. The standard inspection regime is one inspection approximately three months after tenancy commencement
and then annually thereafter. If an inspection identifies concern, risk, deterioration, tenant conduct issues, compliance issues or potential disrepair, AMRP may require more frequent inspections at AMRP's discretion, charged at the advertised inspection rate. Inspections are visual management inspections only and are not structural surveys, building surveys, damp surveys, electrical surveys, gas safety inspections or expert defect reports.
Repairs, maintenance and replacement administration as set out in this agreement.
Administration of statutory notices, rent increase notices, evidence packs, tenancy variations, tenant changes, pet requests, compliance checks and complaints where included within the service or separately instructed.
Advice on landlord compliance requirements, with all underlying legal responsibility, costs and decisions remaining with the Owner unless expressly stated otherwise.
C. Compliance with law and statutory changes
The Owner acknowledges that the letting and management of the Property is subject to all applicable legislation, regulations, statutory guidance, local authority requirements, redress scheme requirements and professional standards, including, where applicable, the Renters' Rights Act 2025, the Housing Act 1988 as amended, the Tenant Fees Act 2019 as amended, the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Act 2004, landlord licensing legislation, tenancy deposit legislation, health and safety legislation and energy performance requirements.
The Owner shall provide all information, documents, authorities, consents and funds reasonably required by AMRP to comply with those obligations. AMRP may suspend or refuse services where information, authority, consents or funds are not provided promptly.
AMRP reserves the right to amend its procedures, documentation and charges where legislative, regulatory, operational or professional standards changes require additional time, work, travel, administration, risk management or cost. AMRP will give the Owner reasonable written notice of any fee change, save where urgent legal or regulatory compliance requires earlier implementation.
D. Owner warranties and general obligations
The Owner has full legal authority to instruct AMRP, to let the Property, to sign this agreement and to authorise AMRP to sign tenancy documents on the Owner's behalf.
The Owner shall disclose any covenant, restriction, planning condition, lease term, superior landlord requirement, head lease restriction, title defect, mortgage condition or other matter which may affect the letting or occupation of the Property.
If the Property is subject to a mortgage, the Owner shall obtain any lender consent required to let the Property.
If the Property is leasehold, the Owner shall obtain any superior landlord, freeholder, management company or insurer consent required to let the Property.
The Owner shall maintain adequate buildings insurance and, where relevant, contents insurance, and shall notify the insurer that the Property is let or available to let.
The Owner is responsible for income tax, capital gains tax, non-resident landlord requirements and all other tax liabilities arising from the Property.
The Owner shall not give AMRP any instruction which is unlawful, discriminatory, misleading, unfair, contrary to professional standards, or likely to result in a breach of legislation, regulation, redress scheme requirements, licensing conditions or this agreement.
The Owner shall promptly fund all works, certificates, inspections, reports, notices, registrations, licences, repairs and compliance steps reasonably required for the Property.
E. Anti-money laundering, sanctions and ownership checks
Before AMRP markets, lets or manages the Property, the Owner must complete AMRP's electronic identity, address, ownership, anti-money laundering and sanctions checks. AMRP may use a regulated third-party provider, including CREDAS or any replacement provider, to complete these checks electronically. These checks may include verification of identity, proof of
address, confirmation of ownership, company or beneficial ownership checks where relevant, source of funds or source of wealth enquiries where appropriate, and screening against sanctions lists. AMRP does not currently charge the Owner a separate fee for standard owner AML, sanctions and ownership checks, but reserves the right to recover third-party or enhanced-check costs where additional checks are required or where AMRP gives written notice of a future fee change.
AMRP does not generally collect paper identity documents where an electronic verification process is available. The Owner agrees to complete the electronic process promptly and to provide any additional information reasonably requested. The Owner acknowledges that electronic identity verification does not affect the Owner's credit rating.
AMRP may suspend or cease marketing, letting or management if the Owner does not complete these checks or if AMRP identifies a compliance concern. The Owner remains liable for AMRP's fees and costs incurred up to the point of suspension or termination.
AMRP may report suspicious activity or sanctions concerns to the National Crime Agency, HMRC, OFSI, a local authority, a redress scheme, a tenancy deposit scheme or any other competent authority where AMRP is required or permitted to do so.
F. Property standards, safety and statutory compliance
The Owner warrants that the Property, its contents and any common parts are safe, clean, fit for human habitation, free from serious hazards, and compliant with all applicable statutory requirements at the start of and throughout any tenancy.
Gas safety
The Owner is responsible for compliance with the Gas Safety (Installation and Use) Regulations 1998 and for all costs incurred. The Property must have a valid gas safety record covering all relevant gas appliances before any tenant takes occupation and throughout the tenancy. If a valid gas safety record is not supplied before the commencement of any tenancy, before expiry of an existing certificate, or when otherwise required, AMRP may arrange one at the Owner's expense.
Electrical installation safety
The Owner is responsible for compliance with the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 and for all costs incurred. A satisfactory Electrical Installation Condition Report, or equivalent report completed by a suitably qualified person, must be provided before a tenancy begins and renewed at least every five years or sooner if specified by the electrician. If an Electrical Installation Condition Report is not supplied, is unsatisfactory, has expired or is close to expiry, AMRP may arrange the report and any required remedial works at the Owner's expense.
Portable electrical appliances
Where portable electrical appliances are provided with the Property, the Owner warrants that they are safe and compliant with the Electrical Equipment (Safety) Regulations 2016. AMRP may require evidence of Portable Appliance Testing or other appropriate safety checks before move-in and during the tenancy. Any unsafe, untested or non-compliant appliance may be removed, replaced or tested at the Owner's expense.
Furniture and furnishings
The Owner warrants that all furniture, soft furnishings, beds, mattresses, pillows, cushions and other relevant items supplied with the Property comply with the Furniture and Furnishings (Fire) (Safety) Regulations 1988 as amended. Where compliance labels or satisfactory evidence are absent, AMRP may treat the item as non-compliant and require removal or replacement at the Owner's expense.
Smoke alarms and carbon monoxide alarms
The Owner is responsible for compliance with the Smoke and Carbon Monoxide Alarm (England) Regulations 2015 as amended. The Property must have smoke alarms and carbon monoxide alarms installed and tested as required by law before occupation and maintained during the tenancy. AMRP will not knowingly permit a tenant to take occupation where required alarms are missing or defective. AMRP may arrange installation, testing, repair or replacement at the Owner's expense.
Legionella
The Owner is responsible for ensuring that a suitable and sufficient Legionella risk assessment is carried out and that any recommendations are completed. If the Owner does not provide a suitable assessment or evidence of compliance, AMRP may arrange assessment and any recommended works at the Owner's expense.
Energy Performance Certificate and MEES
The Owner must ensure that a valid Energy Performance Certificate is available where required for marketing, letting, re-letting, statutory service, possession proceedings or continued compliance. The Property must meet the minimum energy efficiency standard required by law, or have a valid registered exemption. Where the Property fails to meet the required standard, AMRP may refuse to market or let the Property until improvements are made or a valid exemption is registered.
Fitness for human habitation, HHSRS, damp and mould
The Owner warrants that the Property is fit for human habitation and free from Category 1 hazards and serious Category 2 hazards under the Housing Health and Safety Rating System, so far as reasonably capable of assessment. The Owner must promptly authorise and fund works required to remedy damp, mould, disrepair, hazards, infestations, unsafe installations, water ingress, heating failures, hot water failures, security defects and any other matter affecting health, safety or habitability.
Licensing
Where the Property requires a House in Multiple Occupation licence, selective licence, additional licence or other permission, the Owner is responsible for obtaining and maintaining it unless AMRP has expressly agreed in writing to assist. If AMRP acts as licence holder or assists with an application, the Owner gives AMRP delegated authority to take all reasonable steps required to meet and maintain the licence conditions, including corresponding with the council, submitting documents, arranging inspections, instructing contractors, authorising maintenance works, safety works or compliance works requested or required by the council, and taking action needed to avoid breach, penalty, enforcement action or loss of licence. AMRP may take such action without further approval where delay could create compliance risk, safety risk, enforcement risk, licence breach or avoidable loss. The Owner shall provide all information, authority and funding required and shall comply with all licence conditions.
Cleaning
The Owner shall ensure that the Property is cleaned to a professional standard before the tenant takes occupation unless AMRP agrees otherwise in writing. This establishes the required move-in standard and supports any future end-of-tenancy deposit claim.
G. Tenancy type, tenancy agreements and tenant occupation
The Owner acknowledges that assured private residential tenancies must operate as assured periodic tenancies where required by law. AMRP shall not be required to create any fixed-term assured shorthold tenancy, contractual end date, renewal, extension, break clause, rent review clause or other provision which AMRP reasonably believes is ineffective, unlawful or inconsistent with the statutory regime then in force.
The Owner authorises AMRP to prepare, issue, arrange electronic signature of, and sign on the Owner's behalf AMRP's standard form tenancy agreement and any associated documents, notices, prescribed information, guarantor documents, variation documents and move-in documentation, unless the Owner gives written instructions to the contrary before any tenancy document is issued.
Tenants will not be permitted to take occupation until AMRP is satisfied that all relevant parties have signed the required documents, all permitted payments due at that stage have been received, all required safety documents are available, and statutory pre-tenancy requirements have been satisfied.
H. Tenant selection, discrimination and rental bidding
The Owner delegates tenant selection to AMRP. AMRP will use its best commercial judgement in the selection of tenants and the execution of its services. AMRP shall not be liable for non-payment of rent, tenant default, loss, damage, legal costs or any other outcome of a tenancy entered into, except to the extent caused by AMRP's own negligence or breach of duty.
The Owner shall not impose, request or apply any blanket ban, preference or selection criterion which unlawfully discriminates against a tenant or prospective tenant. This includes any blanket refusal of applicants with children, applicants in receipt of benefits, applicants requiring reasonable adjustments, or any other protected or prohibited category. AMRP may refuse to apply any instruction, advert wording, viewing restriction, affordability condition or selection criterion which AMRP reasonably believes may be unlawful, discriminatory, unfair, misleading or contrary to professional standards.
AMRP will advertise the Property at a specified asking rent. The Owner shall not instruct AMRP to invite, encourage, accept or process an offer above the advertised asking rent where this is prohibited by law. AMRP may reject, disregard or refuse to progress any application or offer which AMRP reasonably believes may breach rental bidding restrictions.
I. Holding deposits, rent in advance and tenancy deposits
AMRP may take a holding deposit from an applicant of up to one week's rent, or such other amount as may be permitted by law. The holding deposit is taken to reserve the Property and to demonstrate the applicant's serious intention to proceed.
Where the tenancy proceeds, the holding deposit will be applied in accordance with the Tenant Fees Act 2019 and AMRP's procedures, usually towards the first rent payment or other permitted sum. Where the tenancy does not proceed, AMRP may retain the holding deposit where it is lawful to do so, including where the applicant withdraws, provides false or misleading information, fails a right-to-rent check, or fails to take reasonable steps to enter into the tenancy. The Owner shall not be entitled to receive the holding deposit unless AMRP agrees otherwise in writing.
The Owner shall not instruct AMRP to request, encourage, accept or process any payment of rent before a tenancy agreement has been signed by all required parties, unless such payment is lawful at the relevant time. The Owner shall not require or instruct AMRP to require more rent in advance than is permitted by law.
Where a tenancy deposit is collected by AMRP, AMRP will register it with the Deposit Protection Service and issue prescribed information in accordance with legislation. The Owner acknowledges that deposit protection and prescribed information failures may restrict possession claims and expose the Owner to financial penalties.
J. Rent collection, rent reviews and rent increases
AMRP shall make arrangements to receive rental payments which, after deduction of fees and charges permitted by this agreement, will be forwarded to the Owner on a twice-monthly basis together with an email statement and corresponding bank transfer.
AMRP may deduct from rent collected any fees, commissions or charges payable under this agreement. Deductions may be made from any property under AMRP management, so rent collected for one address may be used by AMRP to collect fees, commissions or charges relating to a separate address where the Owner is the same.
Where AMRP is instructed to review or increase the rent, AMRP shall do so only using the statutory process applicable at the relevant time, including the statutory Section 13 process where required. The Owner acknowledges that AMRP cannot guarantee that a proposed rent increase will be accepted by the tenant or upheld by the First-tier Tribunal or any other competent body.
AMRP may provide market rent advice, comparable evidence and practical assistance. Such advice is an opinion only and is not a formal valuation. The Owner remains responsible for deciding whether to proceed with a proposed rent increase and for any consequences of a tenant challenge.
K. Tenant notice, possession and legal proceedings
The Owner acknowledges that termination of AMRP's agency agreement does not terminate any tenancy. A tenant may end an assured periodic tenancy by giving the notice required by law or by the tenancy agreement where the agreement lawfully provides for a shorter or otherwise valid notice period.
The Owner acknowledges that AMRP cannot guarantee vacant possession by any particular date. Where the Owner wishes to recover possession of the Property, AMRP may assist with practical administration, evidence gathering and service of notices where agreed, but the Owner remains responsible for ensuring that a valid statutory ground applies and for obtaining independent legal advice where appropriate.
AMRP does not provide reserved legal services, litigation services, court representation or legal advice on contested possession proceedings. The Owner must instruct a solicitor or other appropriately qualified legal adviser where possession is disputed, where evidence is uncertain, where court proceedings are required, or where AMRP reasonably recommends legal advice.
Any disputes which cannot be resolved by AMRP will be passed to the Owner, who will be responsible for any legal or other costs arising.
L. Ground 1, Ground 1A and re-letting restrictions
By entering into this agreement, the Owner warrants that no notice seeking possession has been served in relation to the Property under Ground 1, Ground 1A, or any equivalent owner-occupation or sale ground within the previous 12 months, unless the Owner has disclosed full details to AMRP in writing before signing this agreement.
The Owner shall immediately notify AMRP if any such notice has been served, is intended to be served, or has previously been served by the Owner, a former agent, a solicitor, a mortgagee, a receiver, or any other person acting in relation to the Property.
Where any protected period, restricted marketing period, re-letting prohibition or similar statutory restriction applies following service of a possession notice, the Owner shall not instruct AMRP to market, re-let, offer, advertise, license or otherwise make the Property available in breach of that restriction. AMRP accepts no liability for any loss, penalty, compensation, rent repayment order, claim or enforcement action arising from the Owner's failure to disclose such notice or restriction.
M. Pets
Where a tenant or prospective tenant requests consent to keep a pet at the Property, the Owner agrees to consider the request reasonably and on a case-by-case basis. The Owner must provide AMRP with a clear written response and reasons for any refusal within the timescale required by law or, if no specific timescale applies, within 14 days of AMRP requesting instructions.
The Owner acknowledges that consent to keep a pet may not be unreasonably withheld where the statutory regime applies. AMRP may communicate the Owner's decision to the tenant but shall not be responsible for the legal validity of any refusal where that refusal is based on the Owner's instructions or reasons.
N. PRS Database and Private Rented Sector Landlord Ombudsman
The Owner acknowledges that the Renters' Rights Act 2025 includes provisions for a Private Rented Sector Database and a Private Rented Sector Landlord Ombudsman, which may come into force in phases after the date of this agreement.
When any such requirement applies, the Owner shall register themselves and the Property, maintain registration, pay all associated fees, comply with scheme rules and provide AMRP with evidence of compliance before any relevant statutory deadline. Where AMRP is instructed or required to assist with registration, evidence upload, annual renewal, complaint handling or related administration, AMRP may charge a reasonable fee in accordance with its fee schedule or hourly rates.
AMRP may refuse to market, let, re-let or manage the Property if the Owner fails to provide evidence of required registration or ombudsman membership.
O. Repairs, maintenance and contractors
AMRP will arrange for repairs, maintenance or replacements to the Property or contents which come to or are brought to AMRP's attention and which AMRP considers urgent, up to an estimated £350 including VAT without prior approval. Matters considered urgent include, but are not limited to, uncontrollable water leaks, security defects, lack of gas, electricity, heating or hot water, no working toilet, serious damp or mould, safety hazards, enforcement risks and any matter likely to cause further damage, injury or loss if not addressed promptly.
Works estimated in excess of £350 including VAT will usually be notified to the Owner for approval. However, AMRP may authorise works above that amount where AMRP reasonably believes urgent action is required to protect health or safety, preserve the Property, comply with legislation, comply with a licence or local authority requirement, satisfy any selective licence, HMO licence, additional licence or council maintenance request, prevent further damage, or avoid unreasonable tenant hardship.
Maintenance matters considered non-urgent will be notified to the Owner by email where possible. AMRP reserves the right to approve non-emergency works if the Owner fails to respond within 7 days of the initial request, or sooner where AMRP reasonably believes delay could cause compliance risk, tenant safety risk, further damage, enforcement action, breach of a licence condition, failure to satisfy a council request, or avoidable loss. Any resulting costs will be met by the Owner.
Should the Owner instruct their own contractor, AMRP will not instruct, supervise, manage, chase, certify or accept responsibility for that contractor unless AMRP agrees in writing. Any assistance with the Owner's contractor will be charged at AMRP's hourly rates. AMRP does not employ contractors and shall not be responsible for any act, omission, delay, negligence, insolvency, defect or failure by any contractor or third party.
P. Vacant property and re-letting
AMRP's management service does not include supervision of the Property while no active tenancy is in place, although visits may be made for the purpose of viewings or separately instructed inspections. AMRP shall not be responsible for damage, criminal activity, vandalism, fly-tipping, weather damage, utility disconnection, burst pipes, squatters, unauthorised occupation or any other change to the Property after a tenancy has ended or while the Property is vacant.
Unless advised by the Owner and subject to compliance with any statutory restriction, AMRP may arrange to re-advertise or re-let the Property after tenant departure or notice, whichever occurs soonest. AMRP shall not re-market or re-let where AMRP reasonably believes a statutory re-letting restriction, possession restriction, licensing issue, safety issue or compliance issue prevents it.
AMRP's Empty Property Management Service is only available where expressly instructed and paid for in advance. That service includes key holding and one documented visual condition visit every two weeks. The fee is £250 + VAT (£300 VAT inclusive) per calendar month, payable in advance.
Q. Complaints procedure
AMRP operates the following complaints procedure for Let with AMRP.
In the first instance, complaints should be addressed to Neil Berry, Lettings Manager, by email to neil.berry@amrp.co.uk or in writing to AMRP's office address. AMRP will acknowledge receipt of a complaint within three working days and will aim to provide a written response within 14 working days, unless the complaint is complex and requires additional time.
If the complainant is not satisfied following Neil Berry's review, the complaint may be escalated to Andrew Marshall at andrew.marshall@amrp.co.uk for final internal review. Andrew Marshall will consider the findings from the initial review and provide a final written response on behalf of AMRP.
If the complainant remains dissatisfied after AMRP's final response, the complaint may be referred to the Property Redress Scheme at www.theprs.co.uk. The Property Redress Scheme is a free and impartial service for consumers.
AMRP reviews complaints internally to identify trends and areas for improvement.
R. Data protection
To carry out the services and terms detailed in this agreement, AMRP may share personal data with relevant third parties, including tenants, applicants, contractors, utility companies, local authorities, government organisations, referencing providers, identity verification providers, insurers, redress schemes, tenancy deposit schemes, professional advisers and regulators.
AMRP may also contact the Owner to offer assistance or other services which may be of benefit. AMRP's Privacy Policy is displayed at www.amrp.co.uk.
S. Liability, risks and indemnity
The Owner acknowledges that failure to comply with landlord obligations may result in serious consequences, including civil penalties, criminal prosecution, banning orders, rent repayment orders, deposit penalties, compensation awards, tribunal claims, ombudsman awards, inability to recover possession, invalid notices, loss of rent, reputational damage and legal costs.
The Owner accepts full responsibility for compliance failures arising from the condition of the Property, inaccurate information supplied to AMRP, failure to authorise or fund works, unlawful instructions, failure to register or license, failure to disclose relevant facts, or failure to comply with statutory obligations.
The Owner shall indemnify AMRP against all claims, losses, penalties, fines, civil penalties, criminal enforcement costs, compensation awards, rent repayment orders, tribunal awards, ombudsman awards, deposit penalties, legal costs, contractor costs, professional fees, administration costs and expenses arising from:
the Owner's breach of this agreement or any legal obligation;
the Owner's failure to provide accurate, complete or timely information;
the Owner's failure to authorise or fund required works or compliance steps;
any unlawful, discriminatory, misleading or non-compliant instruction given by the Owner;
the condition, contents, ownership, licensing, planning status, mortgage status, insurance status or legal title of the Property;
any defect, hazard, disrepair, damp, mould, infestation, unsafe installation or non-compliant item at the Property;
any act or omission of a contractor, professional adviser, insurer, warranty provider, local authority, utility provider, tenant, occupier or third party, except to the extent caused by AMRP's own negligence or breach of duty.
AMRP shall not be liable for indirect, consequential or economic loss, loss of rent, loss of profit, loss of opportunity, reduction in property value, inability to recover possession, delay in obtaining possession, tenant default, or the outcome of any tribunal, court, deposit scheme, ombudsman, local authority or enforcement process, except to the extent caused by AMRP's own negligence or breach of statutory duty.
Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot lawfully be excluded or limited.
T. Termination, cancellation and changes to this agreement
This agreement will remain in force until terminated by the service of three months' written notice by one party to the other, subject to any termination fees and other sums payable under this agreement. If the Property is vacant, no notice to terminate the agreement is required from the Owner, but all fees and costs already incurred remain payable.
AMRP may terminate this agreement forthwith and without notice in the event of any action or omission by the Owner or their representative which disrupts AMRP's ability to fulfil its duties,
creates unacceptable legal or regulatory risk, or prevents AMRP from carrying out its responsibilities effectively.
Where the Owner is entitled to cancel this agreement within any statutory cooling-off period, the Owner agrees that AMRP may charge for work carried out and third-party costs incurred before cancellation, provided the Owner requested or authorised AMRP to begin work during that period. Such costs may include marketing preparation, photography, advertising, property visits, valuation, compliance checks, AML and sanctions checks, tenant enquiries, viewings, referencing, document preparation, contractor costs, certificates, reports and any other work reasonably undertaken before cancellation.
AMRP reserves the right to assign or transfer this agreement, in whole or in part, to any third party without the prior consent of the Owner. The Owner acknowledges and agrees that such assignment or transfer shall not affect the terms and conditions of this agreement, and the assignee or transferee shall assume the rights and obligations of AMRP under this agreement.
U. Fees
Essential Management Service
Tenant finding fee
£333.33 + VAT for each tenancy commenced by AMRP.
Management commission
12% + VAT of the rent due from the tenant (14.4% VAT inclusive).
Selective licence application / licence holder fee
£200 + VAT where a selective licence is required and AMRP completes the application process or acts as licence holder.
Sale to tenant or AMRP-introduced person
2% + VAT of the selling price, or a minimum of £1,666.67 + VAT (£2,000 VAT inclusive), payable by the Owner.
Owner withdrawal from agreement
12% + VAT of three months' rent, payable immediately as a termination fee.
Owner request to bring tenancy to an end for sale or vacant possession
12% + VAT of six months' rent, payable immediately as a cancellation/termination fee. No fee payable if sold tenanted via AMRP Buy to Let Advisory Services Limited.
Third-party commissions
AMRP may receive third-party commissions where permitted and where AMRP is satisfied the Owner's interests are not adversely affected.
Non-resident landlord administration
Additional 2% + VAT management premium where the Owner is a non-resident landlord.
HMO management premium
Additional 2% + VAT management premium for management of an HMO, including licence handling where required.
Tenancy variation / tenant change paperwork
Owner request: £75 + VAT (£90 VAT inclusive) for paperwork to vary a tenancy, add or remove a tenant, replace a tenant, add or remove a permitted occupier, amend guarantor documentation or otherwise document a mid-tenancy change. Tenant request: where the request comes from the tenant, AMRP may charge the tenant up to £50 including VAT per agreed variation, assignment, novation, change of sharer, tenant name change or replacement tenant, or such higher amount as is permitted by law where AMRP can evidence reasonable costs above £50.
Court attendance / bailiff attendance
Charged at the applicable hourly rate.
Owner withdrawal after offer made to tenant
Where AMRP has made an offer of tenancy to an applicant and the Owner withdraws, removes or does not proceed with that offer before tenancy commencement, AMRP's full tenant finding fee is payable. This reflects that AMRP has completed the work required to secure a tenant. Any third-party or abortive costs remain additionally payable where incurred.
Legal paperwork for possession proceedings
£83.33 + VAT (£100 VAT inclusive), excluding legal advice and solicitor costs.
Owner-requested visits outside agreement
Charged at the applicable hourly rate.
Opening or mid-term property inspection
£62.50 + VAT (£75 VAT inclusive) per inspection. This fee applies to opening inspections, move-in condition inspections and mid-term inspections. Opening inspections are not included within the tenant finding fee unless expressly agreed in writing. Standard inspection regime: approximately three months after tenancy commencement, then annually thereafter, unless concern is identified and AMRP determines that more frequent inspections are required.
Insurance claim assistance
Charged at the applicable hourly rate.
Vacant property attendance
Charged at the applicable hourly rate unless the Empty Property Management Service is instructed.
Council notice / HMO licence / selective licence / HHSRS delay
Additional time incurred charged at the applicable hourly rate.
Heating pack during unreasonable delay
£50 + VAT per week plus delivery and collection where excessive delay leaves the tenant without heating and/or hot water during winter months.
Sale assistance where AMRP is not selling agent
Charged at the applicable hourly rate.
Owner contractor management
Charged at the applicable hourly rate.
Change of ownership administration
£50 including VAT. Payable where ownership of a managed property changes and the sale or transfer transaction has not been administered by a company within the AMRP Group. This fee covers updating landlord, property, tenancy and account records; recording the new legal owner and contact/payment details; preparing and issuing required change of landlord notices to the tenant, including Section 3 Landlord and Tenant Act 1985 and Section 48 Landlord and Tenant Act 1987 notices where appropriate; reviewing and updating tenancy records and related management documentation; updating deposit-related records and liaising with the relevant tenancy deposit scheme where required; notifying the tenant of any relevant change to landlord details or service address; updating any selective licence records or assisting with notification to the relevant local authority to reflect the updated ownership, where applicable; and liaising with the outgoing and/or incoming owner, solicitor, conveyancer or relevant third party as reasonably required to complete the administration. This fee will not be payable where the property has been bought or sold via the AMRP Group of companies. For the avoidance of doubt, this fee does not include legal advice, conveyancing work, local authority licence application fees, tenancy deposit scheme charges or any third-party fees.
DPS statutory declaration
£39 + VAT (£46.80 VAT inclusive). Deposit dispute evidence preparation charged at the applicable hourly rate.
Inherited tenancy onboarding and compliance audit
£333.33 + VAT (£400 VAT inclusive) per tenancy. This excludes any opening or initial property inspection, which will be charged separately at AMRP's advertised inspection rate.
Bins, key cutting, council tax payment or similar transaction
£15 + VAT (£18 VAT inclusive) per transaction.
Holding deposit retention
Where lawful, AMRP may retain a holding deposit to cover application, vetting, referencing and paperwork administration if the applicant withdraws or the tenancy does not proceed because of the applicant.
Statutory rent increase administration
A fee of £49 + VAT (£58.80 including VAT) is payable for administering a statutory rent increase review.
This fee covers the time and work involved in assessing whether a rent increase is appropriate, including reviewing current market conditions, preparing rent comparables, considering the tenant’s financial position where relevant, serving the appropriate Section 13 notice where required, and preparing and maintaining an evidence pack to demonstrate that any proposed rent does not exceed market rent.
For the avoidance of doubt, this fee remains payable even where, following our assessment, it is concluded that no rent increase should be applied. The fee is charged for the market assessment, preparation of supporting comparables, review work, and administrative time undertaken, rather than being dependent on a rent increase being implemented.
Any tribunal preparation, attendance, representation, or additional work arising from a challenge to the proposed rent will be charged separately at the applicable hourly rate.
Significant works quotation / duplicate quotation
Charged at the applicable hourly rate where AMRP prepares or obtains quotes for significant works or duplicate quotes.
Rent Tribunal case preparation
Charged at the applicable hourly rate. AMRP gives no guarantee of tribunal outcome.
AML, sanctions and ownership checks
No separate fee is currently charged for standard owner AML, sanctions and ownership checks. AMRP reserves the right to recover third-party or enhanced-check costs where additional checks are required or where AMRP gives written notice of a future fee change.
PRS Database / Landlord Ombudsman assistance
Charged at the applicable hourly rate or any specific fee published by AMRP when the requirement applies.
Pet request handling
Charged at the applicable hourly rate where not included in the management service.
Ground 1 / Ground 1A evidence pack
Charged at the applicable hourly rate and does not include legal advice.
Portfolio Growth and Portfolio Rescue Management Service
Fees as detailed in the Essential Management Service fee schedule, plus growth and development commission equivalent to 3% + VAT of the rent due.
Additional Services
Buy to Let Advisory Service - Initial Consultation and Investment Plan
£250 + VAT (£300 VAT inclusive).
Property Acquisition Service
Paid on completion of any property purchase introduced by AMRP, charged at £2,500 + VAT (£3,000 VAT inclusive) where instructed.
Hourly Rates
Repairs Progression and Lettings Administrator
£36 per hour + VAT.
Repairs Progression and Lettings Manager
£40 per hour + VAT.
Lettings and Repairs Progression Director
£45 per hour + VAT.
Group Director
£60 per hour + VAT.
Any sums owed by the Owner to AMRP are due 5 working days after first requested. If not paid when due, the amount outstanding will be subject to interest at 4% above the Bank of England
base rate prevailing at the time, accrued daily from the date due until payment is made.
V. Consents and checks required before instruction proceeds
Photographic ID for each legal owner, completed electronically where possible.
Proof of address for each legal owner, completed electronically where possible.
Evidence of ownership for all properties presented for rental.
Mortgage lender consent where applicable.
Superior landlord, freeholder, management company or leasehold consent where applicable.
Insurance confirmation suitable for a let property.
Current compliance certificates and reports where already available.
AMRP will provide a link to its electronic verification provider so these documents can be submitted securely.